Here’s another reader question/comment that was submitted a few days ago. I think this will be helpful to those who are thinking about taking their simulation experience to the next level. While my comments to the general question will reference American Truck Simulator/Euro Truck Simulator 2, most of my key points will be directed towards Flight Simulator. So let’s get started with the question and then my general comments.
Hello. I found your blog site after a few Google searches regarding a recent issue I experienced after connecting to the VATSIM network for the first time. In all honesty, I’m fairly new to Microsoft Flight Simulator. But many years ago I did use FSX but never tried VATSIM. I’ve been watching YouTube videos and Twitch streams and VATSIM seems really cool. But my first experience wasn’t an easy one and I’m really confused. Basically I connected to VATSIM and wanted to experience seeing other aircraft in real world liveries and just fly. The first issue I discovered was that I didn’t see other aircraft in their respective real world liveries and I also angered the controllers and other pilots when I attempted to take off without permission. I was hoping my VATSIM experience would be similar to ATS where I could just do whatever I wanted to do until such time as I could get my head around all the procedures. Needless to say, I don’t think VATSIM is for me but wanted to see if you had any pointers for me.
First things first. The VATSIM online network is NOT like the online networks for ATS or ETS2. Yes, you’re right….for the most part with ATS/ETS2 you can connect and just do your thing pending it doesn’t violate the terms of service of TruckersMP. In other words, as long as you don’t crash into other players or block roads/intersections then most likely you’ll be fine. Of course, you’ll see plenty of idiots doing the very things I encouraged you to avoid, but when they are caught they are generally served with a ban.
But like I said, other than TruckersMP and VATSIM both being online multiplayer networks…that’s really where the similarities end. The online networks for flight simulation including VATSIM, IVAO, PilotEdge and POSCON are all serious, by the book online multiplayer networks. Before connecting to any of these networks you really need to have an understanding of a few important things.
First, you really need to have a solid understanding of the aircraft you are flying. In other words, you should be able to taxi, take-off, fly and navigate based on a pre-determined filed route including SIDS/STARS and finally land, taxi and shut down the aircraft. While I’ve been flying on the VATSIM network for more than two decades, I rarely fly using a new aircraft until such time that I’ve put in the time required to learn it properly.
Second, you really need at the very least a basic understanding of the procedures required for filing a flight plan, requesting ATC clearance and just a general understanding of all the radio communications needed during a flight. While there may be times you’ll find no controllers logged in, this doesn’t mean you can just do what you want to do. Regardless of ATC availability…one should always operate his/her aircraft in such a manner that doesn’t impact other online pilots.
It may all sound like a lot of stuff to learn, but if I can do it…then anyone can learn the ins and outs of VATSIM or any of the other online networks for flight simulator. My advice is to search YouTube for VATSIM tutorials. You’ll find hundreds of hours of content to get you started. Second, I would encourage you to connect to the VATSIM network, make sure your plane is parked at a gate or some other remote parking area and tune into the various frequencies and just LISTEN! You’ll hear how other pilots are requesting clearance and communicating with ATC. Don’t give up….keep learning and keep trying. But bottom line, please understand that the online networks are for serious users who want to simulate the real world operations.
Now, you mentioned when you did login all the other aircraft did not appear in the real world liveries as you had hoped they would. There is an easy solution for this and allow me to direct you to the FSLTL (Flight Sim Live Traffic Liveries) website. You’ll also find YouTube videos on how to setup FSLTL so that when you connect to VATSIM you’ll see other aircraft as you would expect.
Finally, I also have several “how to” articles I’ve written over the years which can be found here. Alternatively you can navigate there by clicking the Flight Menu and clicking Flight Sim Tutorials. A few that might help you initially will be The Basics of VATSIM, IFR versus VFR and Your First Flight.
Also, understand this final important thing. Everyone….including myself and everyone else you’ll find on the VATSIM network have been exactly where you are today. We’ve all been brand new and we’ve all made mistakes. From time to time we may even still make a mistake. But bottom line is we’ve all been brand new at this. The vast majority of individuals you’ll encounter will go out of their way to help someone new. Especially when that new person has a desire to learn and improve.
I hope this helps you and I hope it helps anyone else that may read this article at some time in the future. The flight simulation community for the most part is comprised of likeminded individuals who all have a passion for aviation and we’re all extremely helpful to those who are new.
I hope to see you flying the friendly VATSIM skies very soon.
Until next time….
Here’s a first for the GBS Blog, a reader question regarding the differences between American Truck Simulator and Euro Truck Simulator 2 both by SCS Software. It’s certainly understandable as to why this is a first as I really haven’t blogged much in recent years about either of the two titles, but I do have a few articles which are still popular based on Google search analytics and as a result has brought a new reader to the GBS Blogs. While I don’t claim to be an expert in any of the simulation based games I feature on this blog site, I do enjoy helping others and will continue to do so to the best of my ability for as long as I enjoy the titles. So with that said, let’s dive into the question.
Hello Jerry, I stumbled onto your blog site a few days ago and found one of your older articles that you wrote regarding the ATS Mod Sort/Load Order. This article was extremely helpful to me as I had been experiencing some issues and had been just generally confused on just how to sort my mods for best experience in ATS. I’m relatively new to ATS as of this past summer and having a blast driving around the various maps. Like you, I’m really loving the new Texas DLC and believe it’s been one of the best DLC releases. At least that is my opinion. Anyway, my question for you (if you have time) is other than geographical differences, what are the differences between ATS and ETS2? Is one more challenging than the other? As I do enjoy ATS, do you think ETS2 would also be enjoyable? Thank you for your time and thank you for the blog site. Jim
Jim asks some valid questions, especially for anyone who might be new to either of the two “Truckin” Sims by SCS Software. As of the time that I received Jim’s message, ETS2 was on sale for 75% off at $4.99. I provided Jim with the answers to the questions he asked and let him know about the sale. He confirmed with me a few hours later that he took advantage of the sale and now owns his own version of ETS2. But allow me the opportunity to share the feedback I provided to Jim along with a few other insights.
First, absolutely yes….if one enjoys ATS, I do believe they would also enjoy ETS2. Obviously as Jim was already aware, the main differences between ATS and ETS2 is the region. ATS being American Truck Simulator depicts trucking within the US and of course Euro Truck Simulator 2 depicts trucking within Europe. The similarities with how the two games function are essentially identical with the new player needing to grind his or her way through various levels, earning as much money as you can to then purchase your first truck and begin building your trucking empire. But after that….the two are vastly different.
As most may know, ETS2 was released over 10 years ago and over the past decade the base game map has grown tremendously through the release of DLC’s and an active modding community called ProMods. Obviously with ETS2 being an older sim compared to ATS, there’s a lot more map available to drive. However, the scaling between ATS and ETS2 is slightly different. ATS scaling is set to 1:20 while ETS2 is 1:19. But this scaling difference is barely noticeable in the grand scheme of things. Unfortunately, due to the age of ETS2…some of the original release areas are starting to show their age with some areas being outdated. SCS Software is generally pretty good at providing map updates to correct these sorts of issues so most likely it’s just a matter of when it will get done versus if it will get done.
Obviously as ETS2 is depicting truck driving within Europe, the trucks and trailers are very different from what we see in ATS and of course what we see driving up and down the highways. In ATS the roadways are generally nice and wide where turns are made fairly easy. The same can’t always be said about ETS2 as the roads in Europe are often extremely narrow which is why you don’t see conventional style trucks. The trucks within ETS2 are all cab-overs and the trailer length is also much shorter to their American counterparts. However, I find most of the pickup/delivery locations to be easier to navigate in ETS2 due to the shorter truck/trailer lengths. ETS2 also incorporates a few features such as ferry crossings between mainland Europe to the UK as well as the Channel Tunnel rail crossing between England and France.
Bottom line is I enjoy both ATS and ETS2. While I tend to spend more time in ATS, I do still very much enjoy ETS2. My advice (if your budget allows) is to try out ETS2. I really don’t believe you’ll be disappointed.
Until next time…
The highly anticipated, much desired (especially by me) Texas DLC for American Truck Simulator is finally available. As many of my long-time readers will know, for many years the only simulation base gaming I did was flight sim. Sometime around 2015 I branched over to Farming Simulator and my first experience with a trucking simulator was ETS2 sometime in late 2015. So when I heard the news that SCS Software would be releasing American Truck Simulator I was extremely excited.
ATS debuted in February 2016 and it was an immediate purchase for me. I enjoyed the experiences of driving a semi-truck up and down California, Nevada and eventually Arizona when that free DLC released in June 2016. The ATS map began to grow as new states were released as DLC with New Mexico (Nov 2017), Oregon (Oct 2018, Washington (June 2019), Utah (Nov 2019), Idaho (July 2020), Colorado (Nov 2020), Wyoming (Sept 2021), Montana (Aug 2022) and of course finally Texas released on 15 November 2022.
Photo credit: SCS Software
As you can see from the DLC release dates I mentioned in the second paragraph, the Texas DLC has been a long time coming. While I had experienced driving in Texas with ATS with the Coast-to-Coast map mod, I had really been looking forward to the Texas DLC as Texas is my birth state and where I lived for about half my life. I still have family and many friends living in Texas and I knew SCS Software would do a great job with the map DLC. They certainly didn’t disappoint.
It had been a few months since I had spent time playing ATS, but my truck was in Denver and I decided I would accept a job from Denver to Austin. My wife and I had previously driven this route about a month ago to go and see my dad, so I was looking forward to experiencing it in ATS. Of course the first several hundred miles were in Colorado and New Mexico which I had explored many times before. But once I reached the Texas state line just before Dalhart it all became a very pleasing experience.
Once reaching Texas, my route took me through Dumas to Amarillo, then southeast to Ft Worth on US 287 where I picked up I-35W then on to Austin passing first through Waco. The only slight disappointment was just how quickly the Austin skyline comes into view. Now I lived many years in the Central Texas area and I have family still living just north of Austin. As I rolled south out of Waco you quickly come to the interchange of I-14/190. This interchange is actually in a town called Belton. Belton is situated just south of Temple. Neither Temple or Belton are recognized by ATS, but as soon as you pass the junction of I-35 and I-14, the skyline of Austin immediately comes into view and in the real world, this distance is about 50 miles. But of course, I do understand the way ATS is scaled down and with that said it’s all OK.
All-in-all, I’m very pleased with the Texas DLC and since release I’ve been spending much of my time exploring the Lone Star State in all her glory. Texas is large enough that you can do some great runs up, down or across the state.
So what’s next for American Truck Simulator? As we know, SCS will be moving north from Texas with Oklahoma being the next planned DLC release. I’m sure we’ll then see Kansas, followed by Nebraska as we make our way further north into the Dakotas. These next few states will all tie in nicely with the existing states to the west and provide some excellent driving opportunities. As compared with the development time a large state like Texas required, we should see OK and KS coming much quicker. But let’s face it, at the pace SCS is releasing state DLC’s, we’re still a VERY long time away from seeing the entire lower 48 in the map. But of course if you want more, then for now check out the Coast-to-Coast mod.
Well it’s time to pick up another load and make my way down towards Houston. I certainly hope you’re enjoying the Texas DLC for American Truck Simulator as much as I am.
Until next time…
It’s been a while since I’ve paid American Truck Simulator some love here on my blog. That doesn’t mean I haven’t been enjoying grinding the gears throughout Idaho. The Idaho DLC was released a few weeks ago and in my opinion, it’s one of the best releases I’ve seen for the trucking simulator franchise. As a result, I’m really excited to see what SCS Software provides to us in the upcoming Colorado DLC.
The Colorado DLC has been highly anticipated by myself for many reasons. First, I live here. I’ve called Colorado home since ‘98 and have driven all over the state in the 22 years I’ve lived here. Second, (if done right) I believe Colorado will offer a very unique driving experience which we’ve not seen in the previous state DLC releases. While many of us ATS fans have had the pleasure of driving in Colorado via the Coast to Coast map mod, I believe the official SCS version will blow us all away.
From all evidence available via the communications SCS has provided to us, they truly understand how important Colorado is both in the Midwest, the US and North America. Regardless if you’re driving I-25, I-70, I-76 or the busy stretch of US 287, I believe the Colorado DLC will provide many challenges and a whole lot of fun.
Of course, ATS always has us asking “What’s Next” as for map DLC releases for American Truck Simulator. I’ve often tried speculating, guessing or whatever you might want to call it as to which US state will appear on the radar. For me personally, Texas (my birth state) is also very high on my radar, but could Texas be next? Or will SCS continue their north expansion out of Colorado and work on Wyoming/Montana? I’m sure SCS has a clear plan and more should be known once Colorado has been released.
Until then, I’ll continue exploring Idaho and make my way towards Utah as I believe one of the first drives I’d like to take once Colorado drops is from Utah to Denver across I-70.
Until next time…
Just a few days ago, SCS Software announced that the US State of Colorado would be the next DLC to release for American Truck Simulator. From their announcement on 26 March, SCS Software has been working on the Colorado DLC at full-capacity in parallel with the Idaho DLC. The release date is unknown, but the announcement mentioned “a few months after the release of Idaho, towards the end of the year.” This is great news! If SCS has done their homework, then I-70 should be an absolute joy to drive from Utah through Colorado and over the high mountain passes. Not to mention the beautiful Glenwood Canyon.
What will be next? Will we see SCS head north from Colorado to drop in Wyoming, then Montana? Or will they head east from New Mexico and bring us the Lone Star State of Texas? Only SCS knows the answer to this.
Until next time…
SCS Software recently released the Utah DLC for American Truck Simulator. The price for this DLC is $11.99 USD. As you can see from the image below, the west portion of the lower 48 is beginning to fill in. Albeit fairly slow.
Slow and Steady Wins the Race?
Well….in some cases this might be true. However, for those of us who purchased ATS on release (2 February 2016) the pace at which new states have been added could be compared to pouring molasses on a cold winters day.
To better put things into perspective, allow me to draw your attention to the map below. As mentioned, ATS was released on 2 February 2016. On release day, ATS included the two states of California and Nevada (Green). As Arizona wasn’t ready on release, ATS released this as a free DLC on 6 June 2016 (Yellow). It was then another 17 months before we saw the release of the New Mexico DLC (Red) on 9 November 2017. The main reason for the delay of New Mexico was due to the decision SCS made to rescale the map. I believe the map rescale was necessary and taking the necessary time to complete it was also the correct decision.
However, it was another 13 months between the release of New Mexico and the release of Oregon on 4 October 2018 (purple).
2019 was the first year where SCS released two states in the same year. With Washington dropping on 11 June 2019 and Utah 7 November 2019. Could we see a third state release before the end of the year? I won’t be holding my breath.
What’s Next and When?
Guessing the “what’s next” is certainly easier than the “when”. It’s safe to say the next state to be released will either be Idaho or Colorado. If I were a betting man, I’d put my money on Idaho. This would tie in to I-90 in Washington and I-84 in Oregon which connects to I-15 headed to Utah. In other words, it would allow better routes out of Washington/Oregon in eastern Nevada, Utah and Arizona/New Mexico.
If Idaho is next, I would then believe we will see Colorado then Wyoming come next. While I have no idea all that goes into the creation of these DLC maps, I would assume the states of Colorado, Wyoming and Montana could each be less work (due to the sparseness of each) especially when compared to California.
While my opinion matters little to SCS, I would hope we could continually see 3-4 new states released each year. However, if you can’t simply wait to drive from one coast to the other, you really should check out the awesome Coast-To-Coast map. I’ve been a fan of the C2C map since it was first created. The C2C project officially kicked off soon after the initial release of ATS and has evolved into a very nice mod map.
The Coast-to-Coast map began as a personal project of the main developer (Mantrid) and then grew into the large endeavor it currently is. I don’t always have the C2C mod active, but when I update it after not driving it for a few months I’m always pleasantly surprised at the level of progress made. While there are other mod maps for ATS, C2C is and always has been my absolute favorite.
Until next time…
I’ve been a BIG fan of the ProMods development team for many years. Around the time SCS was releasing American Truck Simulator, there was some discussion in the ProMods forums about the possibility of some ATS development work. But that was over three years ago and I personally hadn’t heard a peep from them regarding their plans.
Last week when I published the Washington State – I’m Excited blog post, a PC-SG member alerted me to the news of Promods beginning development work on version 1.x of a British Columbia map. As you can see from the map below, it appears that ProMods will tie into Interstate 5 in NW Washington and most likely again with US 97 to the east.
Map courtesy of ProMods
While I salute all modders who have been working to provide modded maps for ATS, none that I’ve seen will compare with the quality of ProMods. At the time of this writing, there is no release date. But then again, the ProMods team typically doesn’t commit themselves to a release date. In other words, ProMods Canada will be ready, when it’s ready!
If you want to follow along with the progress of ProMods Canada, please follow this forum posting. On a somewhat related note, I also heard from one of my Twitter followers the next US State after Washington might be Utah.
Happy Trucking, Eh!
While I can remember the excitement I felt when the US State of Arizona was released (remember it was delayed on initial release of ATS) and I was also excited about New Mexico. After all, the state of New Mexico is somewhat of a bridge state to both Colorado (where I currently live) and Texas (my birth state). I knew New Mexico had to come before any chance of getting Colorado or Texas.
With Oregon, my feelings were somewhat neutral. After all, I had gambled on and lost which US state would appear after New Mexico. My opinion (at the time) was SCS would perhaps drop Utah in or (and this was a long shot) Texas. But I was wrong and SCS decided to continue north with Oregon. And of course now we know the next state DLC to be released will be that of Washington State.
I have a little history with Washington State. I’ve been there several times and I’ve also spent some time hiking in the area as well. So while I realize this move north will further delay getting Colorado and Texas released, I think it’s going to be a cool state to drive some trucks in. Actually, to make another comparison to another simulation game I truly enjoy playing (that being Farming Simulator), some of the screenshots I’ve seen from the Washington DLC really reminds me of FS17’s default map, Goldcrest Valley and of course the awesome version Stevie created Pine Cove Farm.
Which direction will SCS go next? I think it’s pretty safe to say it won’t be north. After all, this is American Truck Simulator and not North American Truck Simulator. So SCS will turn and go one of two directions. Either they’ll proceed directly east and drop Idaho in which could pave the way for Utah to come next. Or we could see them skipping Idaho (for now) and going with Utah or Texas.
From my limited knowledge of the type of trucking that goes on in the state of Idaho, I feel Idaho will be very similar to what we already have represented in Oregon and Washington. While Texas will obviously be a big project, once Texas is added it will give us miles and miles of trucking opportunities with I-40 and I-10 stretching all the way from California through Arizona, New Mexico and all the way to the eastern Texas border.
But alternatively, SCS should give serious consideration to bring Utah and Colorado into play as soon as possible. Especially if they truly work hard and make I-70 as challenging as it can be in real life as it winds and climbs its way through the Colorado Rocky Mountains.
But of course we’ll just have to wait and see….
Until next time…
While much of the content I publish in written form is to help others, I also write content for my blog site to serve as a reminder or simply an electronic organizer to myself in the event I need to perform a particular game uninstall/reinstall or even a full PC rebuild. The topic for today will once again serve both purposes. Today we’re going to discuss the sorting/loading order for mods in American Truck Simulator. In theory this should also apply for Euro Truck Simulator 2 as well. However, there are a few different requirements/recommendations due to ProMods. I most likely will cover ETS2 in a separate blog post sometime in the near future.
I absolutely love mods, after all they make the games we already love even better. I suppose you could call it an addiction, but I certainly don’t plan on stopping. At least not anytime soon. Before I get into the meat of this discussion, allow me the opportunity to plug my mod spreadsheet. I keep a fairly extensive listing of all the mods I’m actively using for game titles such as Farming Simulator 17, American Truck Simulator, Euro Truck Simulator 2 and even Flight Simulation (P3D). While my YouTube channel focuses mainly on my FS17 game play, I do occasionally record my game play on other titles and publish those videos on YouTube. Essentially it’s important to me, that if you take the time to watch one of my videos and you see a mod, or you hear me discussing a mod…that you can easily locate where you can download that same mod. It’s one of the reasons why I limit using private mods or mods that aren’t generally available to the public in my game play to only a select few. Typically these will be FS17 maps I’ve been allowed early access to use, but release to the general public is imminent. If you are interested in viewing my mod spreadsheet, just visit my blog site and click the link for Add-on and Mods Directory. This will open a Google Docs Spreadsheet. Just look to the bottom and select the tab for the game which interests you and you’ll find a list of all the mods I am using along with links where they can be downloaded. Also, if you have a spare 5 minutes….please read a blog posting I wrote last year titled “Reputable Mod Sites for Farming Simulator Mods”. In this article I discuss a few issues our gaming hobby faces and perhaps what we can all do to try to prevent it.
With all that out of the way, the number of mods I’m running in American Truck Simulator (ATS) is beginning to rival that of Farming Simulator 17. However, the games themselves treat mods a little differently. Unlike FS17 where we don’t need to worry about any specific order, with American Truck Simulator (and Euro Truck Simulator 2) sometimes the order in which we have our mods sorted does matter. Having all of our ducks….err I mean mods in a row can mean the difference between a fun experience with mods versus a nightmare experience vowing to never download/install mods never again.
Just like many things in life, if you search long enough you’ll find many different theories regarding the sort/load order for mods in ATS and ETS2. I’m simply going to share with you the order and method I use. This same methodology should also work for you, but you are certainly welcome to do your own research and devise your own plan.
Order….Order in the Court
In a nutshell, here’s the sorting order I use. I’ll spend some time below explaining what each of these categories mean and some mod examples, but I’ve been using this process for sorting my mods and it provides a nearly trouble free experience. From top to bottom, this is how I sort/order my mods in ATS and ETS2.
Environment Mods, Sound Mods, Real Company Logo Mods, Map Mods, AI Vehicle Mods, Wheel/Tire Mods, Trailer Mods, Truck Tuning Mods and finally Truck mods.
- Environment Mods – These would include mods such as the No Boundaries or Immersive Symbols mods. These are the types of mods that change some of the default SCS game behaviors. The “No Boundaries” mod simply removes the barrier icons for roads which SCS haven’t developed yet. In other words, the roads you can’t drive down. The Immersive Symbols mod removes the load/unload icons and replaces these with cones or man-hole covers. Very cool…very immersive!
- Sound Mods – The Sound Fixes Pack is a good example of a sound type mod. These would go here.
- Real Company Logo Mods – If you are like me, you understand why SCS used company names like Wallbert (Walmart), 42 Print (Vista Print) etc. but you also want maximum immersion when playing and you really would rather see the real company names. Mods like this fall into this category.
- Map Mods – Any modded maps for ATS would fall into this category. But wait!! It may not be as simple as that. In order for some maps to work with other maps (Coast to Coast for example) you may need to sort the maps in a specific order to avoid any unnecessary frustration. At the present time, the most common add-on maps for ATS should be sorted in this order Project Going North, CanaDream, Tonopah Reworked, US Expansion (formerly US 50/CA 99 Map), Rick’s Interstate 10, Coast to Coast, Mexico Extremo HBS Resources Model Package, Mexico Extremo, Viva Mexico.
- AI Vehicle Mods – These are mods which enhance the default vehicles we see driving around the ATS map. Mods which fall into this category might be the AI Traffic Pack by Jazzycat or any of his other wonderful AI traffic packs including Bus, Truck and Classic Cars traffic packs.
- Wheel/Tire Mods – Any mod that changes the tires/wheels will need to be sorted in this order.
- Trailer Mods – Mods which add different types of trailers to the game would be sorted in this order. Examples might include SISL’s Trailer Pack, Real Company Box and Tanker Trailer packs.
- Truck Tuning Mods – Engine mods, light tuning etc. would fall here.
- Trucks – Ahhhh, my favorite category. This is where I place my awesome Pete 389 by Viper2 and my Volvo VNL670 by Aradeth.
Well…there you have it. If you use a different sorting order and that works for you, then I see no reason to change it. However, if you are experiencing issues…then perhaps compare this order with what you are using and make small adjustments then test. It could very well come down to a little trial and error to get it just right.
I hope this helps you. If you are interested in supporting the GrizzlyBearSims blog site and YouTube channel, please consider becoming a Patron. Full details available at https://www.patreon.com/GrizzlyBearSims Thank you!
Until next time…
To my loyal and wonderful readers. I’ve been blogging about my interests in the simulation gaming hobby for over 10 years. Later this year will mark the 11th year of this blog. During this time, I’ve shared a lot of experiences (both good and bad) with my readers. While my blog postings can always be found here at GrizzlyBearSims.com, my individual blog postings are picked up and syndicated on several other websites including PC-SG. When I’m actively writing and posting new content, the website and blog postings are viewed by you (my readers) at a healthy rate. Now please understand that I’m not telling you these things to boast or gloat. I’m merely stating that GrizzlyBearSims.com and my blog postings are active on the interwebz and produce a considerable amount of traffic.
About two years ago, I began hearing about a small company called CSIO Tech who was in the process of launching a Kickstarter campaign to develop, build and bring to market an Eaton Fuller style USB shifter to enhance American Truck Simulator and Euro Truck Simulator 2. I watched their Kickstarter campaign video announcement and immediately became a backer. I wrote a few blog postings regarding this product including a full review which I titled CSIO’s SKRS Eaton Fuller Style USB Shifter. Best that memory serves, from the time I initially heard about this shifter to the time I was installing it on my Logitech G27 was only about 4-6 weeks (perhaps slightly longer). The entire process was super easy and left me feeling 100% satisfied. I also personally know several others who also participated in the Kickstarter and all received their shifters and were equally as pleased in the product.
However, about 2 months ago I received a rather odd comment which was posted to the above linked article suggesting the entire Kickstarter and the product was a scam. As I had not had any issues and as previously mentioned knew of several others who also received their shifters right as promised, I figured this posting was meant to be SPAM and I deleted it and didn’t give it any additional thought.
Then right before the holidays I received an email from another reader who also commented on the fact he felt he had been scammed by the CSIO Tech company. I replied to the email requesting more details, but never heard back. As was the case with the first comment, I simply put the idea on the back burner and haven’t really thought much about it.
But things have changed….
Just recently, I received yet another comment on the blog post and this time the reader provided more information which I feel I must act on.
Let me state for the record…
I’m in no way affiliated with CSIO Tech. My only connection to CSIO Tech and the owners/employees of this company was simply as a Kickstarter backer. I paid the same amount of money to back the Kickstarter as anyone else would have done. I received no discount or no other compensation for writing the articles I did almost two years ago. In addition, I do not have any way of contacting CSIO Tech.
But being curious in what has been going on since the time I backed the program and received my shifter, I began to do a little research. After all, while I have no horse in this race….I have several blog articles floating around on the internet all stating what a wonderful product the shifter is and what a wonderful company CSIO Tech is. While I believe most will understand that I have no control over what a company does or does not do to support their customers, I still feel really bad that some appear to have really been treated poorly and perhaps….yes….I’ll say it….SCAMMED!
As stated, I have no connection to CSIO Tech or any of the employees/owners of this company. I could easily delete the blog postings from two years ago and just ignore the comments and emails. After all, this isn’t my fault. But everything posted on the internet is there for eternity. As previously discussed, my blog postings are read by thousands of people and are syndicated on numerous websites. I at the very least wanted to make an effort to see what was going on with CSIO Tech.
My first attempt to contact was to visit the CSIO Tech website. I was hoping to find a “Contact Us” email address, a web form or some other method of contacting. It appears the only way to contact CSIO Tech is to register for an account and log a support ticket. I attempted this process, but after clicking on Support > Submit a Ticket, it does not bring up any physical way of submitting a ticket for support. It’s as if they have deactivated the support ticket process.
Knowing many YouTube Content Creators either ordered or received a SKRS Shifter, I decided to see what folks might be saying on these “review videos”. I read through comments on three different well known YT channels and found comments from just a few weeks ago where folks had been waiting 6, 8 and even 10 months without hearing anything from CSIO Tech.
My next method of contacting CSIO Tech was to visit their Facebook page. One of the first things I noticed when visiting their Facebook page was the date of what appears to be their last post dated 11 May 2017. There are numerous comments from customers who have been waiting on orders. Many postings claiming fraud, scam etc.
Two Sides to Every Story
Yes, I fully subscribe to the theory that there are two sides to each story. I sent CSIO Tech a private Facebook message as this appears to be the only way of reaching them. In my message I explained who I was, I mentioned the email and comments I’ve had posted on my blog about their service (or lack of service in this case) and simply asking them to explain what is going on. I explained that I would wait until end of day Friday, 26 January before publishing this article. But I stressed the fact that while my experience in dealing with this Kickstarter was 100% successful, I feel bad that others have appeared to be scammed and cheated.
Well…it’s Saturday, 27 January and I received no reply to my Facebook message to CSIO Tech. All evidence I can gather points to something seriously going wrong with this company sometime after mid 2016 and the present day. It’s certainly hard to argue with those who have taken the time to contact myself, leave FB comments and YouTube comments for others and all with the same general theme of being scammed.
Again for the record, the experience I had with CSIO Tech almost two years ago was nothing but positive. But things can change and change quickly. I certainly do not recommend doing business with CSIO Tech and for those who have placed orders which have not been fulfilled, I suggest you contact your bank, credit card company or Paypal and file a complaint and request a refund. In addition, you might be interested in filing a complaint with the Better Business Bureau.
While I have no direct experience with either of the two companies I’m going to mention next, it appears these two do offer an add-on replacement shifter (similar to the SKRS). Please do your own research and engage them at your own risk.
Tech Affliction Mega Shifter
AplusB Software Simu Shift Knob
I’m terribly sorry if someone read my blog posting and made a decision to purchase the SKRS Shifter from CSIO Tech and lost money as a result. I truly hope everyone understands that my only connection with CSIO Tech was merely as a customer.
Thank you for reading.
P.S. As you can tell I originally drafted this blog article in late January with the intention of publishing it then. I actually decided to wait in the hopes I would receive a response from the CSIO folks. It’s now mid-March and I know I’ll never get that response from them. I’m sorry to everyone who have been burned by this company.